Veterinary care can be demanding - that is why we are dedicated to taking care of our own

The myBalto Foundation 501(c)(3) designation is currently pending and our tax-exempt status is subject to the IRS discretion.

Individuals who donate to the myBalto Foundation cannot claim a tax deduction on their return until the IRS officially grants our organization tax-exempt status. If the myBalto Foundation is granted tax-exempt status, all donations made previously will then be eligible for individuals to claim a tax deduction on their tax return.

Our goal is to help as many vet hospitals as we can and the best way to do that is to offer the myBalto Charitable Fund as a FREE service. However, to help cover our overhead costs and software fees, we take between 5% - 8% of the funds accumulated by each hospital, and is reviewed semi-annually by the Board of Directors.

We think this goes without saying, but the only true restriction is no "cosmetic" procedures (i.e. lipoma removals, ear cropping, tail docking, etc). The goal of this fund is to serve as a last resort when options such as Care Credit, Scratch Pay, and other financial options have been exhausted.

Yes, they have to subscribe to our FREE plan so we can locate their pet in your hospital's myBalto platform to submit the claim. It takes less than five minutes to download the myBalto app and add their pet's information. They also receive other awesome financial benefits of the myBalto app as well when they sign up!

Once you submit the final vet bill and the claim is approve, we can initiate the transfer of funds within the next two-five business days depending on your bank.

Yes, we do ask for permission to access pet medical records for two reasons: 1) in order to maintain compliance and to adhere to regulations, we need to be able to randomly check Charitable Fund submissions from various hospitals to make sure funds are not being used inappropriately. Having access to pet's records allows us to confirm the submitted claim was performed in earnest. And 2) giving owner's 24/7 access to their pet's medical records saves your staff countless hours on calling for and sending pet medical records. Its been shown to make hospitals more efficient and help your doctors see more patients because they aren't waiting for medical records to arrive from other hospitals.

We raise money for your individual hospital by connecting to your point of sales (POS) system (this may be your veterinary management system or a 3rd party vendor). When owners are checking out of your clinic, they will be asked to round up to the nearest $1, $3, or $5. All funds raised go directly to your hospital fund!